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Frequently Asked Questions

Have a question? See if it's been answered below!

Frequently Asked Questions

Have a question? See if it's been answered below!

Rental Requirements

  • What are some of the criteria for leasing a home?

    • Gross Monthly Income:  3 times the monthly rent.
    • Credit Score: Minimum of 650 (eff 6/6/2023), no open bankruptcies, payment history and collection accounts will be reviewed.
    • Rental History:  Previous landlords will be contacted. No evictions, landlord debt, or dispossessories filed in the last 2 years.  
    • Criminal History:  No felonies within last 10 years. No family violence, felony drug charges, or sex offenders.
    • Pet Screening Profile:  We use a third-party screening service and require everyone to complete a pet profile, a “no pet” profile, or request accommodation for an assistance animal.  Visit WCM Pet Screening  to get started.

  • What is the required “proof of income” for applicants?

    • W2 Employees:  1 month of most recent consecutive check stubs or job offer letter.
    • Military:  Current LES.
    • 1099 Employees:  Previous year’s tax return
    • SSA:  Current award letter
    • Child Support:  Official court order and current bank statement

  • Who must apply to lease a home?

    All individuals over the age of 18 that will reside in the home more than 7 days a month are required to complete an application

  • How do I apply?

    • From the Home Page on our website, click the Availability button.  This will take you to the available and upcoming homes.  
    • Simply click on the Apply Now button at the bottom of the home of your choice.  
    • Completely fill in all sections of the application and click Submit.  You will be sent a link via email where you will be required to upload supporting documentation.  
    • Create a Pet Screening Profile by visiting WCM Pet Screening.  We use Pet Screening, a third-party screening service, and require everyone to complete a pet profile, a “no pet” profile, or request accommodation for an assistance animal.  
    • A member of the WCM team will contact you within 24 hours after completing your application and providing supporting documents.

  • How much is the application fee?

    The non-refundable application fee is $45 (plus a $5 service fee) per applicant 18 years of age or older.


    Pet owners will be required to pay a $25 fee per pet for creating a required Profile at WCM Pet Screening. Non-pet owners, ESA, and Service Animal owners will not be charged for creating a required Profile at WCM Pet Screening.

  • Do you accept Section 8 vouchers?

    Unfortunately, West Chatham Management does not accept Section 8 vouchers on any of the homes we manage.

Our Homes

  • Does WCM allow smoking inside of the homes?

    No, smoking is prohibited inside all the homes we manage.

  • What utilities are the residents responsible for paying?

    • Water, trash, & sewage through the City of Port Wentworth or the City of Pooler
    • Electricity through Georgia Power
    • Phone & Cable are optional

  • Will my home have an automatic garage door opener?

    Some homes have automatic garage door openers already installed; however, most doors are opened manually.

    Automatic openers with 2 remotes may be installed for a fee.

    WCM does not maintain the automatic door openers.  It is WCM’s policy to remove inoperable automatic garage door openers and return the door to manual operation.  WCM is not responsible for lost remotes or remotes missing at move in

  • Am I responsible for maintaining my lawn?

    No, WCM provides lawn maintenance as one of the great services included in your Care Package! Our contractor handles cutting the lawns, pruning the shrubbery, edging, weed eating, etc. as well as the irrigation scheduling. Our goal is to provide you with a well-manicured lawn without any of the hassles! 


    All homes are equipped with a sprinkler system to ensure the lawns remain lush and green. Residents are not allowed to tamper with or unplug the sprinkler system and will be charged a fee per occurrence. Residents may experience higher water bills during the spring and summer months.

  • Will there be access to neighborhood amenities?

    • Community amenities are not available to WCM residents in Rice Creek or Lakeshore.  
    • The Cove, Newport Square and St. Augustine Townhomes do not have community amenities.
    • Community amenites are available to WCM residents in Hunt club Towns located in Pooler.

Rent

  • When is Rent Due?

    Rent is due on the 1st, no matter what day of the month you move in.

  • What is your late fee policy?

    A 10% late fee will be charged for past due rent.

  • What forms of payments do you accept?

    • WCM only accepts electronic payment for monthly rent.
    • Certified funds are required for the hold fee, deposit, 1st months’ rent, and pet fees.

Security Deposits

  • What is the required security deposit?

    • The security deposit is equal to one month’s rent.
    • Reduced security deposit for Military and Gulfstream employees.

  • What is required to hold the home until I am ready to move?

    • Once your application has been approved, you must sign a lease and pay a hold fee equal to ½ the deposit before we can hold it until your move in date.
    • Homes may be held for  up to 15 days depending on availability.
    • Please contact us for additional questions.

  • I am an active-duty service member. What happens if I have to PCS?

    • West Chatham Management, Inc. honors the Civil Service Members Relief Act, Title III, Section 305.
    • Certified PCS orders are required and will be verified by WCM.
    • Soldier is required to provide a written 30-day notice to vacate on or before the first of the month. 

Animal Policy

  • Are there any restrictions on dog breeds?

    No, WCM does not have any breed restriction only a 65 pound weight limit; however, we use a third-party screening service and require everyone to complete a pet profile, a “no pet” profile, or request accommodation for an assistance animal.  


    Please visit WCM Pet Screening to get started.

  • How many animals are allowed?

    Hunt Club Towns do not allow pets.  All other homes and townhomes allow for 2 animals per household.  These limits include pets, ESA, and service animals.  

  • What is the weight limit for animals?

    The maximum weight allowed is 65lbs at full maturity.

  • What is the deposit and fee for animals?

  • What documentation is needed for animals?

    •  We use Pet Screening,  a third-party screening service, that verifies and stores all required documentation.
    • Every applicant is required to complete a pet profile, a “no pet” profile, or request accommodation for an assistance animal.  
    • Please visit WCM Pet Screening  to  create your profile and upload all required documentation.
    • Signed, current Animal Addendum.

Still have questions? Contact us below.

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